Scandinavian's Missing Thai Smiles
A tourism piece in TTG Asia caught my attention talking about how Scandinavian visitors to Thailand perceived hospitality standards to be declining.
According to surveys from Sweden, Norway, Finland and Demark traveler satisfaction have gone down for the last three years in Thailand.
Commenting in the article was a manager from TUI Nordic said the ratings have gone from strong to normal over the period.
What's concerning to the wholesalers is an ongoing trend downwards and offers the feedback that these are related to mass tourism, changes in the geographic mix and traffic at Phuket International Airport.